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  • Writer's pictureAnJenette Afridi. MA

Managing Hybrid Teams: The New Normal in Leadership


The landscape of organizational management has undergone a seismic shift in recent years, particularly accelerated by the COVID-19 pandemic. As more companies adopt a hybrid work model, leaders face the challenging task of managing teams that are both remote and on-site. While the benefits of a hybrid model include increased flexibility and broader talent pools, it also presents unique challenges that demand new strategies for effective management. The following will serve as AnJenette's comprehensive guide for leaders who are navigating this new terrain.

The Hybrid Model: Challenges and Opportunities


  1. Communication Gaps: A hybrid model can exacerbate existing communication issues or create new ones, as not all team members are present in the same location.

  2. Work-Life Balance: Remote workers might struggle with separating professional responsibilities from personal life, leading to burnout.

  3. Performance Metrics: Traditional performance measurement tools might not be sufficient to gauge the productivity of both on-site and remote workers.


  1. Talent Pool: Access to a broader talent pool due to geographic irrelevance.

  2. Increased Productivity: Flexibility in work arrangements can lead to higher productivity and job satisfaction.

  3. Cost-Efficiency: Reduction in operational costs due to decreased need for physical office space.

Essential Leadership Skills for Managing Hybrid Teams

  1. Adaptability: The ability to quickly adapt to new technologies and platforms is crucial for effective hybrid team management.

  2. Emotional Intelligence: Understanding the unique emotional needs of both remote and on-site workers.

  3. Clear Communication: Over-communication is often better than under-communication in a hybrid model.

Tools for Effective Hybrid Management

  1. Project Management Software: Platforms like Asana or Jira can be particularly useful for tracking tasks and responsibilities.

  2. Virtual Meeting Tools: Use of Zoom, Microsoft Teams, or other meeting platforms to bridge the gap between remote and on-site team members.

  3. Digital Communication Platforms: Slack or Teams can be used for more informal, quick communications.

Strategies for Team Cohesion

  1. Regular Check-Ins: Weekly or bi-weekly meetings can help keep everyone on the same page and allow for the discussion of any issues.

  2. Inclusive Team Building: Activities and events that can be attended by both remote and on-site employees.

  3. Open Feedback Channels: Facilitate an environment where team members can express concerns or suggestions freely.


Managing a hybrid team is a complex task that requires a new set of skills and tools. However, with the right strategies in place, leaders can not only effectively manage but also thrive in this new normal. As we continue to adapt to this changing landscape, those who can master the art of hybrid team management will find themselves ahead of the curve, ready to tackle the challenges and opportunities that lie ahead.

About the Author

AnJenette Afridi, MA, is an active member of the National Speakers Association and a lifelong member of the American Psychological Association. Her expertise is fortified by decades of experience, a magna cum laude Master of Arts in Sport Psychology (MA) accompanied by a distinguished Certificate of Honor for Excellence in Master's Project Research on Motivation, and a deep engagement in a Doctor of Psychology (PsyD) program including a certificate in Organizational Psychology. TriEdge Leadership Mindset is a revolutionary approach that fuses the mental toughness honed by elite athletes through leading-edge Sport Psychology, the principles of organizational excellence and team dynamics from advanced Organizational Psychology, and enhanced cognitive agility and behavioral awareness grounded in evidence-based Cognitive Behavioral Science into actionable game plans.


AnJenette Afridi, MA |

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